Privacy Policy

Depending on how you interact with Avivar, we may collect the following categories of information:

Information You Provide Directly

This may include:

• Your name
• Business or organization name
• Job title or role
• Email address
• Telephone or mobile number
• Business website
• Scheduling and appointment information
• Information submitted through website forms
• Questions, messages, and inquiry details
• Consultation, project, or service information
• Payment or billing information, when applicable
• Communication preferences
• SMS opt-in, opt-out, and consent records
• Any other information you voluntarily provide to us

Business and Service Information

When you inquire about or engage Avivar, we may collect information concerning your business, including its operations, leadership, team structure, systems, challenges, priorities, goals, service interests, and project needs.

Communication Information

We may collect and maintain records of communications with you, including emails, telephone call notes, text-message conversations, meeting notes, form submissions, requests for support, and responses to Avivar communications.

Website and Technical Information

When you visit our website, we or our service providers may collect certain technical information, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed
• Dates and times of visits
• Referring website or source
• General website activity
• Cookie and analytics information

We may collect information:

• Directly from you
• Through our website forms
• Through scheduling or booking platforms
• During consultations, meetings, or service engagements
• Through email, telephone, or SMS communications
• Through payment or customer-management platforms
• Automatically through cookies, analytics, and similar website technologies
• From service providers acting on our behalf
• From publicly available business sources when reasonably necessary for legitimate business purposes

We may use personal information to:

• Respond to inquiries
• Schedule and coordinate consultations, meetings, and appointments
• Provide business support, assessments, audits, implementation support, and related services
• Communicate about an active or prospective service relationship
• Provide requested information and resources
• Send appointment confirmations and reminders
• Conduct service follow-ups
• Respond to customer-care or support requests
• Process payments and maintain business records
• Personalize and improve our services and client experience
• Operate, maintain, and improve our website
• Measure website activity and performance
• Protect our website, systems, clients, and business
• Prevent fraud, misuse, or security incidents
• Comply with legal, regulatory, telecommunications-carrier, contractual, and platform requirements
• Enforce our agreements and policies

We will not use a telephone number provided solely for calls as permission to send SMS messages unless separate SMS consent has been obtained or the individual initiates an SMS conversation with Avivar.

Avivar does not sell personal information.

We may disclose personal information to service providers that perform legitimate business functions on our behalf, including:

• Website hosting and maintenance
• Scheduling and appointment management
• Email and business communications
• Customer relationship management
• Payment processing
• Data storage
• Analytics
• Cybersecurity
• Accounting and professional services
• Telecommunications and SMS delivery

These providers may process information only as reasonably necessary to provide services to Avivar and are not authorized to use it for their own independent marketing purposes.

We may also disclose information:

• When required by law, subpoena, court order, or lawful government request
• To protect the rights, safety, security, or property of Avivar, our clients, or others
• To investigate fraud, abuse, security threats, or violations of our agreements
• In connection with a merger, acquisition, restructuring, financing, or sale of all or part of the business, subject to appropriate privacy protections
• With your direction or consent

You may opt out of receiving SMS messages from Avivar at any time by replying STOP to a message.

After you reply STOP, you may receive one confirmation message stating that you have been unsubscribed. Avivar will not send additional SMS messages to that number unless you subsequently provide consent again.

To re-enroll after opting out, you may reply START or use another approved Avivar opt-in method.

For assistance, reply HELP, email info@avivarco.com, call (313) 887-8139, or visit https://www.avivarco.com.

Opting out of SMS messages does not prevent Avivar from communicating with you through another method when permitted, such as email or telephone.

Avivar may maintain records of:

• The telephone number that provided consent
• The date and time consent was provided
• The consent method
• The disclosure presented at the time of consent
• Opt-in keyword activity
• Opt-out requests
• Help requests
• Relevant SMS communications

These records may be retained as reasonably necessary to administer the SMS program and demonstrate compliance with telecommunications-carrier, platform, contractual, and legal requirements.

Avivar may send email communications concerning inquiries, appointments, services, resources, or business updates.

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the email or by contacting us. Service-related or transactional emails may continue when reasonably necessary to administer an active inquiry, appointment, agreement, or engagement.

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Operate website functionality
• Remember preferences
• Understand website usage
• Measure website performance
• Improve content and user experience
• Support security and fraud prevention

You may adjust cookie settings through your browser. Disabling certain cookies may affect website functionality.

Avivar uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

No website, email system, telecommunications platform, or electronic storage method can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Provide services
• Maintain business and financial records
• Administer communications
• Maintain SMS consent and opt-out records
• Meet legal, contractual, regulatory, and carrier requirements
• Resolve disputes
• Protect our rights and business interests

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable recordkeeping requirements.

You may contact Avivar to request that we review, correct, update, or delete certain personal information, subject to applicable legal, contractual, security, and recordkeeping requirements.

You may:

• Opt out of SMS messages by replying STOP
• Request SMS assistance by replying HELP
• Unsubscribe from marketing emails through the email’s unsubscribe option
• Adjust cookies through your browser settings
• Contact us regarding your personal information

Our website may include links to third-party websites, tools, or platforms. Avivar is not responsible for the content, privacy practices, or security of third-party services that we do not control.

We encourage you to review the privacy policies of those services before providing personal information.

Avivar’s website and services are intended for business owners, professionals, and adults. We do not knowingly collect personal information from children under 13.

Avivar may update this Privacy Policy periodically to reflect changes to our services, communications practices, technology, or legal and regulatory requirements.

Updates will be posted on this page with a revised effective date. Your continued use of our website or services after an update is subject to the revised Privacy Policy, but a policy update will not by itself enroll you in SMS communications or replace required SMS consent.